Sametime
How to add admins to HCL Sametime 12.0.2
Perhaps you, like me, have been looking for a way to add multiple users as HCL Sametime Admins for HCL Sametime 12.0.2. These admins can then view Grafana stats and manage user policies using the UI directly in the Sametime environment. In the discussion forum for HCL Sametime I found advice from Erik Schwalb and … Read more
Losing the persistent chat history of a renamed HCL Sametime 12 user – how to fix it
If you rename a user and they log into Sametime, they will not see the persistent chat history. This is not a bug and the loss is not permanent. You need to run the database tool to synchronize the data properly. The Sametime 12 documentation describes everything. Here is a simple description of how to … Read more
How to configure Grafana dashboards for monitoring and statistics in Sametime 12
Since Sametime 12, integration with the Grafana dashboard is available. There is a Sametime dashboard that can be imported into a Grafana installation. This dashboard provides Sametime metrics and can be customized or used as a model to create a Sametime dashboard to suit your needs. I have prepared a simple guide that follows my … Read more
Apple Push Notification service (APNs) certificates for HCL Sametime 11.6 and 12.0 expire on March 6, 2023
Apple Push Notification (APN) certificates for HCL Sametime 11.6 and 12.0 will expire in a few days.In the HCL Support Knowledge Base, you will find an article that describes how to update the certificate. Link to the article. HCL Sametime uses APNs (Apple Push Notification service) to support OS level notifications to the HCL Sametime … Read more