HCL Sametime Connect client 11.6 IF3 and Sametime 12.0 Standard Client Updated

When installing HCL Sametime Connect 12.0 client on Windows and Mac platforms, the install does not complete and the following error is reported:

Unexpected results have occurred during the provisioning operation
For additional information, please refer to the logs: C:\user\username\AppData\Roaming\HCL\Sametime\logs

Source: HCL KB

Problem Resolution

12.0
Download and install the updated HCL Sametime 12.0 Connect client for Windows on the HCL Software Portal.

HCL Sametime 12.0 Standard Client Updated Windows Multilingual
File Size: 308.87MB
File Added: May 31, 2022 
File Name: Sametime_12.0_StandardClient_Updated_Win.zip

11.6

Download and install the updated HCL Sametime 11.6 IF3 Connect client for Windows and Mac on the HCL Software Portal.

HCL Sametime 11.6 IF3 Standard Client for 64-bit Windows Multilingual
File Size: 250.62MB
File Added: Jun 01, 2022
File Name: Sametime_11.6_IF3_StandardClient_Win.zip

HCL Sametime 11.6 IF3 Standard Client for Mac OSX Multilingual
File Size: 220.52MB
File Added: Jun 01, 2022
File Name: Sametime_11.6_IF3_StandardClient_Mac.tar

Note: HCL Sametime Connect 11.6 IF3 is used for a new install or upgrade from 11.5 or 11.0 releases. Existing HCL Sametime Connect 11.6 installations do not require 11.6 IF3.

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