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When users cannot manage the Notes ID from Traveler homepage

When user click the “Manage the Notes ID” from Traveler home page, there is an error saying:
“404 – File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.”

It is possible that the server administrator changed the URL of the external server when using large “T” in the word “traveler”.

The “External Server URL” configuration of the Notes Traveler tab in the server documents is case sensitive.


Change therefore:
https://server URL/Traveler to https://server URL/traveler
Restart traveler server

Source: Support HCL

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