Workaround for problem synchronization contacts Verse Android contacts with device contacts on Samsung devices running Android 11 will be available on Friday, November 19

Source: HCL Support
Many users have a problem with synchronization contacts in Verse after the August upgrade of Samsung mobile devices. It has been described in this article. Samsung has not yet released a fix, but HCL has included a workaround in the current November update.

This workaround is being deployed to production users at this time and will be generally available for all users by Friday November 19th in our November 2021 (12.0.5) release of HCL Verse.

Once released, you will find more detailed information at these links:

Google Play LINK
HCL Verse for Android Fixes by Release LINK
HCL Verse Documentation LINK

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